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FLASH SALE RELATED
Sadly we have located amounts of limited edition torches , when it’s gone, it’s gone, we will not be getting a resupply.
We are sorry you missed out. We cannot offer items at the previous sale price.
Yes, we accept Credit and debit cards along with Paypal and Paypal Credit.
At the launch of our sale, our website was so inundated with customer traffic that was simply not able to keep up.
Please try following steps:
1.Try cleaning the cookies, using another browser like google chrome.
2.Change with another devices (cell phone, computer or pad) to see if it works.
3.Please also contact the bank for consulting if they accepts international charges.
4. If that doesn't help, for any further questions, please provide us with a screenshot for it, the exact time, what devices and browser you use.
Please try clearing your browsers cache and cookies. Our website performs best using Google Chrome. We recommend you use the latest version of Chrome. If you need to reset your password you can do so at the log in page. If this doesn’t work, please contact us at firstname.lastname@example.org
You will get loyalty points from every purchase and earn benefits with our O-Fan club. You can also get tracking updates on your order. Along with the usual benefit is of faster checkout, tracking previous orders and managing your account.
Thanks for purchasing from Olight UK! Once the order was placed successfully, our website will automatically send out the confirmation email to address specified in the order. Please make sure your email address is correct and check your spam/junk folder to see if it is there. For any further issue, please email us at email@example.com
Each of our lights come with a user manual. Please fully read the user manual first, make sure the yellow battery tab is removed and if your torch comes with a tail cap, make sure it’s tightened fully.
Please click this link https://www.olightstore.uk/warranty to learn about our warranty policy. If you have any further questions, please contact us at firstname.lastname@example.org. We will get back to you as soon as possible.
Olight warranty does not cover any damage due to a battery leak. You may, however, be able to get help from the battery manufacturer if a battery leak damages your torch.
It is normal for a torch to start dimming down after being on for a few minutes, especially when it is on a high mode typically over 500 lumens. It is intentionally designed in this way to prevent the light head from reaching a high temperature which could damage the product itself or pose danger to the user. Low battery could also be another possible reason.
Most Olight torches and headlamps use a unibody structure which combines the components of the light into a whole, inseparable body, with only the tail cap removable to insert batteries. This structure greatly reduces the possibility of water damage and makes the build more robust.