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My O-lantern charging cable doesn't change to green to indicate the lantern is fully charged. I have left it charging overnight and it still didn't change. It does charge the lantern though, An .... View more

Hi i had a replacement battery sent out in February of this year due to a faulty battery im now having issues with the replacement battery as you can see from the picture the light just saty .... View more

2 Comments +1

Ollum

11.09.2022 23:20

I had a similar issue with battery not charging. My issue seemed to be resolved by using a different plug. Even though the rating on the USB plug was the minimum required to charge my baton nothing was happening except orange glow and flickering. I then tried a plug with 5.2v,1.8A and it workred.

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Apon adding a Warrior mini 2 and £10 coupon code the page errored stating 'number of gifts for member is inconsistent' Ive left the item in the basket waiting on your response.

Thanks

Hi I have a olight head tourch I purchased in 2021 on amozon it seems to be going wrong and won’t turn on permanently it just flashes and then goes off the battery’s are fully charged but is just .... View more

1 Comments +1

vel sim

10.28.2022 22:51

Hi, It seems like your head light is in "Lock out mode". It comes like that when shipped originally. All you have to do is long press the button for 2-3 seconds and should start working fine. Same again, to put it in locked mode long press the button again and is safe for transportation

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I cannot add coupons to my checkout. They appear in my coupons but can’t use them!

1 Comments +1

Olight UK

09.28.2022 09:07

Hi, Kindly let you know that the coupon for new customers will not be able to used on O-Fan day Sale. It only can be used on full price items.
We apologise again for any inconvenience caused by this issue and thank you for understanding.

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My allty 2000 battery drains fast without being turned on. I lose 10% charge a day. Is this a common problem?

1 Comments +1

Olight UK

09.28.2022 09:02

This may be caused by the high static current of the mainboard, you can try to remove the battery after the Allty 2000 is fully charged and re-install the battery two days later, the screen will show the power level.

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